Updated COVID-19 Office Protocols

For your health and safety, we are adding extra infection control precautions. Here’s what you can expect:

  • All patients will be screened over the phone prior to their appointment and upon arrival to see if anyone in the household has had a fever, cough, COVID-19 related symptoms, or have been in contact with a confirmed case. If so, those patients we will reschedule for at least 14 days later.
  • We are limiting the number of patients that we are scheduling and are staggering appointments. This will minimize the number of people in the office so we can do our best to comply with social distancing and to give our team time to thoroughly disinfect between patients.
    • Please keep this in mind when you are scheduling an appointment for your child as the availability will be more limited than normal.
    • Aerosol producing treatments will be limited to mornings only.
  • Only one parent/guardian will be allowed to accompany their child/children for their appointment. Anyone else will be asked to wait outside the office.
  • We have eliminated the waiting room, and all parents will be required to call and “check-in” from their car upon arrival and wait in their car until a room is available.
  • All parents must arrive at the office wearing a mask or face covering.  If you do not have one, we will provide you a clean cloth face mask that we be returned to us prior to you exiting. If you are not comfortable with this, you will not be allowed to enter the office.
  • CDC guidelines currently do not recommend face masks/coverings for children, so feel free to use your discretion when you bring your child to their appointment.
  • The temperature of every patient and parent will be taken and recorded as soon as they come into the office.
  • Patients and parents will be required to wash their hands or use hand sanitizer when arriving at the office.

As a team, we are also taking extra precautions to ensure the safety and well-being of ourselves and those around us. This includes:

  • Staff screening: All staff will have their temperature taken daily when they arrive at the office. Staff is required to stay home if they have been in contact with any confirmed COVID-19 cases or if they have a fever, cough, or COVID symptoms.
  • Extra PPE (personal protective equipment): All team members will wear a face mask at all times. Clinical team members will wear additional PPE, including N95 masks or Level 3 masks, eye protection glasses, face shield, hair covering, and lab coats.
  • After every patient, the office will be thoroughly sanitized. High touch surfaces such as door handles will be repeatedly sanitized throughout the day as well as after every patient encounter.
  • All team members will practice more frequent hand washing.

Please know that we are taking every precaution we possibly can, as well as following the most up-to-date recommendations from the CDC and OSHA to ensure the safety of our patients and our team.

–Dr. Lee and Team Bloom